Sales, orders, care, claims and legal articles for Booda Bike customers.https://help.boodabike.com/enhttps://help.boodabike.com/drivetrain/other-hubs/3x3-shifting-and-recalibration/https://help.boodabike.com/drivetrain/other-hubs/3x3-shifting-and-recalibration/What to check when the electric shifting on a Booda Alpine 3x3 or Pulse 3x3 stops working, and how to update and recalibrate the hub in the 3x3 app.https://help.boodabike.com/drivetrain/gates-belt/alignment-check/https://help.boodabike.com/drivetrain/gates-belt/alignment-check/How to check that the belt runs straight on both sprockets, what misalignment causes, and what you can correct yourself on a Booda frame.https://help.boodabike.com/drivetrain/gates-belt/wear-and-replacement/https://help.boodabike.com/drivetrain/gates-belt/wear-and-replacement/When a Gates belt or sprocket must be replaced, why a belt with hidden damage cannot stay in use, and why a worn sprocket destroys a new belt.https://help.boodabike.com/drivetrain/gates-belt/belt-care-and-inspection/https://help.boodabike.com/drivetrain/gates-belt/belt-care-and-inspection/How to clean the belt drive on your Booda, what never to put on it, and what to look for on the belt, sprockets and crank before you ride.https://help.boodabike.com/drivetrain/gates-belt/noise-troubleshooting/https://help.boodabike.com/drivetrain/gates-belt/noise-troubleshooting/Squeaking, zinging or ticking from the belt drive almost always has one of five causes. How to find which one, in what order, and when to stop riding.https://help.boodabike.com/drivetrain/gates-belt/belt-tension/https://help.boodabike.com/drivetrain/gates-belt/belt-tension/The target belt tension for gear hub and single-speed Booda models, how to check it, and how to adjust it with the eccentric bottom bracket.https://help.boodabike.com/sales/accessories-upgrades/bike-trailers/https://help.boodabike.com/sales/accessories-upgrades/bike-trailers/Which trailer hitches you can use on a Booda Bike, why the rear axle is not a hitch point, and what to check before towing.https://help.boodabike.com/care/maintenance/carbon-seatpost-assembly-and-installation/https://help.boodabike.com/care/maintenance/carbon-seatpost-assembly-and-installation/How to install a carbon seatpost in your Booda Bike's steel frame with carbon assembly paste and the correct clamp torque.https://help.boodabike.com/drivetrain/rohloff-speedhub/hub-care/https://help.boodabike.com/drivetrain/rohloff-speedhub/hub-care/What your Rohloff SPEEDHUB needs: gentle cleaning, a few regular checks, the yearly service, and the tightening torques for your workshop.https://help.boodabike.com/care/maintenance/cleaning/https://help.boodabike.com/care/maintenance/cleaning/How to wash your Booda Bike safely, which areas need care, and what never to use on the frame, the hubs and the belt.https://help.boodabike.com/drivetrain/other-hubs/spinnerone-rear-hub-cleaning/https://help.boodabike.com/drivetrain/other-hubs/spinnerone-rear-hub-cleaning/How to remove, clean and lightly oil the removable sprocket unit of the SpinnerOne single-speed rear hub on the Booda Pilot, Atlas, Sander and Astro.https://help.boodabike.com/care/getting-started/daily-check/https://help.boodabike.com/care/getting-started/daily-check/A quick check of brakes, steering, tires, belt, wheels, seatpost, pedals, shifting and mudguards to do before every ride on your Booda Bike.https://help.boodabike.com/care/maintenance/disc-brake-maintenance-and-troubleshooting/https://help.boodabike.com/care/maintenance/disc-brake-maintenance-and-troubleshooting/Disc brakes on your Booda Bike: when to replace pads and rotors, how hydraulic and mechanical brakes differ, and fixes for common problems.https://help.boodabike.com/drivetrain/gates-belt/bottom-bracket-bearing-change/https://help.boodabike.com/drivetrain/gates-belt/bottom-bracket-bearing-change/Advanced service guide for replacing the bearings in the eccentric bottom bracket of a Booda frame, written for the Shimano Alfine models.https://help.boodabike.com/drivetrain/gates-belt/belt-installation/https://help.boodabike.com/drivetrain/gates-belt/belt-installation/How a Gates belt comes off and goes on a Booda frame through the splittable seat stay, slackened with the eccentric bottom bracket and never levered on.https://help.boodabike.com/drivetrain/rohloff-speedhub/grx-cable-end-cap-insert/https://help.boodabike.com/drivetrain/rohloff-speedhub/grx-cable-end-cap-insert/Where the shift cable enters a Shimano GRX lever on Booda bikes with a Gebla Rohbox, and how to fit the plastic cable end cap without tearing the hood.https://help.boodabike.com/drivetrain/rohloff-speedhub/gears-and-gear-ratios/https://help.boodabike.com/drivetrain/rohloff-speedhub/gears-and-gear-ratios/How the 14 gears of the Rohloff SPEEDHUB are made, the ratio of every gear, its total range, and the minimum ratio to keep when changing sprockets.https://help.boodabike.com/drivetrain/rohloff-speedhub/gebla-rohbox-reset/https://help.boodabike.com/drivetrain/rohloff-speedhub/gebla-rohbox-reset/How to adjust and reset the Gebla Rohbox that lets Shimano GRX levers shift your Rohloff hub, how to care for it, and when its cables need replacing.https://help.boodabike.com/drivetrain/gates-belt/belt-handling/https://help.boodabike.com/drivetrain/gates-belt/belt-handling/The carbon cords in a Gates belt take huge pulling force but break when bent, twisted or levered. The handling rules for fitting, storing and carrying a belt.https://help.boodabike.com/sales/accessories-upgrades/hexlox-anti-theft/https://help.boodabike.com/sales/accessories-upgrades/hexlox-anti-theft/Which Hexlox pins and key to choose for a Booda Bike, and how to fit the Hexlox HEXNUT on a Shimano Alfine hub.https://help.boodabike.com/care/accessories-installation/tubus-rear-rack-installation/https://help.boodabike.com/care/accessories-installation/tubus-rear-rack-installation/Step-by-step installation of a Tubus rear rack on Booda Bike models with the three-point rack mount, with the checks before riding.https://help.boodabike.com/sales/accessories-upgrades/kickstands/https://help.boodabike.com/sales/accessories-upgrades/kickstands/Why Booda Bike frames have no kickstand mount, and why we do not recommend fitting a clamp-on kickstand.https://help.boodabike.com/sales/accessories-upgrades/mounting-a-child-seat-on-booda-bikes/https://help.boodabike.com/sales/accessories-upgrades/mounting-a-child-seat-on-booda-bikes/The approved way to carry a child seat on a Booda Bike, which rear rack to use, and why seat-tube clamp seats are not permitted.https://help.boodabike.com/drivetrain/rohloff-speedhub/oil-traces-on-my-rohloff-hub/https://help.boodabike.com/drivetrain/rohloff-speedhub/oil-traces-on-my-rohloff-hub/A light oil film on a Rohloff hub is normal. How to tell a film from a real leak, how to clean it, and why you must never top up oil.https://help.boodabike.com/drivetrain/shimano-alfine/shimano-rear-wheel-removal/https://help.boodabike.com/drivetrain/shimano-alfine/shimano-rear-wheel-removal/How to disconnect the Alfine shift cable and remove and refit the rear wheel on the Booda Banker and Hiker, including the belt and shifting checks.https://help.boodabike.com/drivetrain/rohloff-speedhub/rear-wheel-removal-and-installation/https://help.boodabike.com/drivetrain/rohloff-speedhub/rear-wheel-removal-and-installation/Step by step: taking out and refitting the rear wheel of a Booda with a Rohloff A12 thru-axle hub, the cable box, and the 15–20 Nm screw torque.https://help.boodabike.com/claims/warranty/repairs-at-a-local-workshop/https://help.boodabike.com/claims/warranty/repairs-at-a-local-workshop/How a warranty repair works at an independent bicycle workshop near you, and why our written approval is needed before work starts.https://help.boodabike.com/care/accessories-installation/mudguards/https://help.boodabike.com/care/accessories-installation/mudguards/How to replace a damaged rear mudguard that carries the rear light, and reconnect the light cable safely.https://help.boodabike.com/orders/orders-returns/returns-and-withdrawal/https://help.boodabike.com/orders/orders-returns/returns-and-withdrawal/How to return a Booda Bike order: the 14-day right of withdrawal, custom bikes, business purchases and packing.https://help.boodabike.com/drivetrain/rohloff-speedhub/riding-and-shifting/https://help.boodabike.com/drivetrain/rohloff-speedhub/riding-and-shifting/How to shift the Rohloff SPEEDHUB smoothly, which riding noises are normal, what the break-in means, and how to push and transport your bike.https://help.boodabike.com/drivetrain/rohloff-speedhub/fault-diagnosis/https://help.boodabike.com/drivetrain/rohloff-speedhub/fault-diagnosis/Symptom by symptom: what to check when your Rohloff hub shifts stiffly, slips, misses gears, freezes or shows oil, and when to stop riding.https://help.boodabike.com/drivetrain/rohloff-speedhub/oil-change/https://help.boodabike.com/drivetrain/rohloff-speedhub/oil-change/When and how to change the oil in your Rohloff SPEEDHUB: the interval, the 8410 kit, the exact quantities, the 0.5 Nm drain screw and the winter mix.https://help.boodabike.com/drivetrain/rohloff-speedhub/serial-number/https://help.boodabike.com/drivetrain/rohloff-speedhub/serial-number/Where to find the serial number on your Rohloff SPEEDHUB, why it matters for warranty and in case of theft, and why the sticker must stay on.https://help.boodabike.com/claims/warranty/shimano-service-procedure/https://help.boodabike.com/claims/warranty/shimano-service-procedure/In case of Shimano internal gear hub issues, follow these guidelineshttps://help.boodabike.com/orders/orders-returns/shipping-and-delivery/https://help.boodabike.com/orders/orders-returns/shipping-and-delivery/How we ship your Booda Bike order, what to do if the box arrives damaged, late or incomplete, and what applies outside the EU.https://help.boodabike.com/sales/buying-guide/size-guide/https://help.boodabike.com/sales/buying-guide/size-guide/How to choose a Booda Bike frame size from your height, what to do between two sizes, and when to ask us before ordering.https://help.boodabike.com/care/maintenance/storage-and-weather/https://help.boodabike.com/care/maintenance/storage-and-weather/How to store your Booda Bike and care for it after wet, salty, muddy or very cold rides.https://help.boodabike.com/care/maintenance/tire-pressure/https://help.boodabike.com/care/maintenance/tire-pressure/Recommended and maximum pressures and sealant amounts for the tires fitted to Booda Bikes, and what to do if a tubeless tire loses air.https://help.boodabike.com/drivetrain/rohloff-speedhub/twist-shifter/https://help.boodabike.com/drivetrain/rohloff-speedhub/twist-shifter/How to check and adjust the play of your Rohloff twist shifter, line up the gear marks, and replace a worn grip rubber yourself.https://help.boodabike.com/care/getting-started/gearhub-first-assembly/https://help.boodabike.com/care/getting-started/gearhub-first-assembly/How to assemble your Booda Bike after unboxing (seatpost, handlebar, light, pedals, mudguard, front wheel) and what to check before the first ride.https://help.boodabike.com/claims/warranty/what-does-warranty-cover/https://help.boodabike.com/claims/warranty/what-does-warranty-cover/How long your warranty rights last, what counts as a defect and what does not, how to report a problem, and when to stop riding.https://help.boodabike.com/drivetrain/gates-belt/rohloff-snubber/https://help.boodabike.com/drivetrain/gates-belt/rohloff-snubber/Gates recommends a snubber for a belt on a Rohloff hub; Booda leaves it out. Why, and what keeps the belt from skipping instead: the right tension.https://help.boodabike.com/drivetrain/gates-belt/carbon-drive-overview/https://help.boodabike.com/drivetrain/gates-belt/carbon-drive-overview/How the Gates Carbon Drive belt on your Booda works, why it needs no oil, how it differs from a chain, and the temperature limits of each belt line.