Shop terms
Pick the point you need, or read the whole document.
- 1. Conclusion of ContractPutting something in the basket is not yet a contract. The sale is agreed when we confirm your order, not when the shop shows the item.
- 2. Right of WithdrawalYou have 14 days from receiving the goods to change your mind, without giving a reason. Tell us in writing inside that window and send the goods back.
- 3. Exclusion / Expiry of the Right of WithdrawalA few things cannot be sent back on a change of mind — items made to your specification, perishables, and sealed goods you have opened.
- 4. DeliveryWho carries your order depends on what it is: accessories and parts go by parcel service, complete bikes by a carrier that handles large boxes.
- 5. WarrantyIf the product arrives with a fault or damage, tell us promptly — within 14 days of noticing it — and we will deal with it.
- 6. Shipping CostsShipping is priced by how big the parcel is and where it goes. The exact amount appears at checkout.
- 7. PaymentCard payments run through Stripe. Neither we nor the shop keeps your card details afterwards.
- 8. PricesPrices are in Hungarian forints and include VAT. If a price is displayed wrongly, we are not bound by the error.
- 9. Retention of TitleThe goods stay ours until they are paid for in full.
- 10. Alternative Dispute ResolutionIf we cannot settle a dispute between us, you can take it to a conciliation body near where you live, free of charge.
- 11. International Orders (Outside the EU)Orders leaving the EU may attract import duty and local tax on arrival. Those charges are yours to pay, not ours.
- 12. Disclaimer Regarding Third-Party LinksWhere we link to another site, we do not control what is on it and are not responsible for it.
- 13. Provider DetailsWho you are actually contracting with: the company name, address and registration numbers.
- 14. Complaint HandlingHow to complain and what happens next — the channels open to you and the deadlines we work to.